https://www.sm2.io/index.html 2026-08-19 weekly 1.0 https://www.sm2.io/assets/img/feature-inbox.png Shared team inbox — SM2.IO Every SMS, MMS, web chat, call and email in one threaded view your whole team can claim, assign and answer — so no lead slips through the cracks. https://www.sm2.io/assets/img/feature-funnels.png Sales pipeline (funnels) — SM2.IO Drag deals through kanban stages so you always know who to follow up with next and nothing stalls between a first text and a closed sale. https://www.sm2.io/assets/img/feature-ivr.png IVR phone-menu builder — SM2.IO Build 'press 1 for sales' phone menus with greetings and routing so callers reach the right person and after-hours calls are handled. https://www.sm2.io/assets/img/feature-commerce.png Product Link (Shopify) — SM2.IO Insert a product link straight into a text or email from your connected store catalog — turn a question into a sale in one message. https://www.sm2.io/assets/img/feature-tags.png Tags & smart segments — SM2.IO Auto and manual tags organize contacts and power clickable inbox filters and targeted campaigns — your list, finally sorted. https://www.sm2.io/assets/img/feature-kb.png Knowledge base — SM2.IO Store the answers your team gives most so replies stay consistent, and feed the AI that helps draft responses. https://www.sm2.io/assets/img/feature-leaderboard.png Team leaderboard & SLA — SM2.IO See who's answering fastest and first-response times across the team, so service stays sharp as you grow. https://www.sm2.io/assets/img/feature-recordings.png Call recording & transcription — SM2.IO Record calls (with consent), auto-transcribe and summarize them, so every phone conversation becomes searchable data. https://www.sm2.io/assets/img/feature-drips.png Drip automation — SM2.IO Multi-step SMS + email sequences that nurture leads automatically, branching on whether they reply — set it once, stay top of mind. https://www.sm2.io/features.html 2026-08-19 weekly 0.95 https://www.sm2.io/assets/img/feature-inbox.png Shared team inbox — SM2.IO Every SMS, MMS, web chat, call and email in one threaded view your whole team can claim, assign and answer — so no lead slips through the cracks. https://www.sm2.io/assets/img/feature-funnels.png Sales pipeline (funnels) — SM2.IO Drag deals through kanban stages so you always know who to follow up with next and nothing stalls between a first text and a closed sale. https://www.sm2.io/assets/img/feature-ivr.png IVR phone-menu builder — SM2.IO Build 'press 1 for sales' phone menus with greetings and routing so callers reach the right person and after-hours calls are handled. https://www.sm2.io/assets/img/feature-commerce.png Product Link (Shopify) — SM2.IO Insert a product link straight into a text or email from your connected store catalog — turn a question into a sale in one message. https://www.sm2.io/assets/img/feature-tags.png Tags & smart segments — SM2.IO Auto and manual tags organize contacts and power clickable inbox filters and targeted campaigns — your list, finally sorted. https://www.sm2.io/assets/img/feature-kb.png Knowledge base — SM2.IO Store the answers your team gives most so replies stay consistent, and feed the AI that helps draft responses. https://www.sm2.io/assets/img/feature-leaderboard.png Team leaderboard & SLA — SM2.IO See who's answering fastest and first-response times across the team, so service stays sharp as you grow. https://www.sm2.io/assets/img/feature-recordings.png Call recording & transcription — SM2.IO Record calls (with consent), auto-transcribe and summarize them, so every phone conversation becomes searchable data. https://www.sm2.io/assets/img/feature-drips.png Drip automation — SM2.IO Multi-step SMS + email sequences that nurture leads automatically, branching on whether they reply — set it once, stay top of mind. https://www.sm2.io/capabilities.html 2026-08-19 weekly 0.9 https://www.sm2.io/pricing.html 2026-08-19 weekly 0.9 https://www.sm2.io/use-cases.html 2026-08-19 weekly 0.8 https://www.sm2.io/faq.html 2026-08-19 weekly 0.7 https://www.sm2.io/compare.html 2026-08-19 weekly 0.8 https://www.sm2.io/integrations.html 2026-08-19 weekly 0.7 https://www.sm2.io/privacy.html 2026-08-19 weekly 0.3 https://www.sm2.io/terms.html 2026-08-19 weekly 0.3 https://www.sm2.io/vs-podium.html 2026-08-19 weekly 0.7 https://www.sm2.io/vs-salescaptain.html 2026-08-19 weekly 0.7 https://www.sm2.io/best-podium-alternative.html 2026-08-19 weekly 0.7 https://www.sm2.io/features/unified-inbox.html 2026-08-19 weekly 0.8 https://www.sm2.io/assets/img/feature-inbox.png Unified inbox in SM2.IO Never lose track of a customer again. 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