Feature
Campaigns & automation
Fill a slow week or launch a promotion without hiring a marketing team. Send mass-text blasts to a saved segment, run multi-step drip sequences across SMS and email, and let if-then drop rules and per-channel auto-replies keep customers warm on autopilot. Missed-call auto-text-back catches every caller you couldn't answer, so a busy afternoon stops costing you business. Every automated send respects opt-outs, quiet hours and throttles, so you stay compliant while you scale.
What it does
- Mass-text blasts with spintax and segment audiences
- Multi-step drip sequences (SMS + email, branching)
- If-then drop rules that run automatically
- Per-channel auto-replies (preset + custom)
- Missed-call auto-text-back
- Review-request campaigns on a schedule
- Native email blasts, with Mailchimp / Constant Contact contact sync
- Email suppression, guard and one-click unsubscribe
- Conversation follow-up reminders
- Appointment reminders (24h / 1h) with confirmation
- After-call follow-up — automatically send a follow-up text once an answered call ends, with optional drip enrollment
- Quiet-hours message queue — automated texts that land during quiet hours are held and delivered when hours open, never dropped
Highlights
- Mass text blasts with spintax + segment audiences
- Multi-step drip sequences (SMS + email, branching)
- If-then drop rules and per-channel auto-replies
- Missed-call auto-text-back
Why it matters for your business
Send a targeted text or email blast to the right segment, then let multi-step drip sequences nurture leads automatically — branching on whether someone replies. Set it once and stay top-of-mind while you run the business, with every automated send passing compliance guardrails so you keep the reach without the risk.
Questions & answers
Can automations react to whether a customer replies?
Yes — drip steps branch on reply-or-no-reply, so a lead who answers gets a different path than one who goes quiet.
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