Feature

Reviews & reputation

Climb the local rankings by making review requests effortless and automatic. Send a tracked review invitation by text at the perfect moment — right after a job or purchase — and turn your happiest customers into public 5-star proof. Sync Google Business Profile to read, report on and respond to reviews from the same screen, and see exactly which requests drove which reviews. More reviews, better ratings, and a reputation that wins the next customer before you even talk to them.

Reviews & reputation — SM2.IO: get more 5-star Google reviews by text
Climb the local rankings by making review requests effortless and automatic. Send a tracked review invitation by text at the perfect moment — right…

What it does

  • Tracked review invitations by text (short-link)
  • Unified multi-source reviews — Google, Yelp, Facebook and manual import in one view
  • Google Business Profile: sync, stats and post replies
  • Yelp & Facebook: read reviews with an AI-drafted reply and one-click deep-link to respond
  • Reputation trend graph — average star rating and review volume over time, by source
  • Multiple review destinations with a default
  • Review-request campaigns
  • Attribution of which surface drove the review

Highlights

  • Tracked review invitations (short-link)
  • Google Business Profile: sync, stats and respond
  • Manage multiple review destinations
  • Review-request campaigns on a schedule

Why it matters for your business

The fastest way to more 5-star reviews is to ask by text at the right moment. Send tracked review invitations, respond to Google reviews from the same inbox, and sync with your Google Business Profile — turning happy conversations into the public reputation that wins the next customer.

Questions & answers

Can I reply to Google reviews from here?

Yes — review responses and Google Business Profile sync live in the same platform, so requesting and replying happen in one place.

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