Feature

Integrations & developer platform

Make the platform fit the tools you already run on. Drop Shopify product links straight into a text or email, connect Mailchimp or Constant Contact for email sends, and wire up outbound webhooks and inbound API triggers so the platform can talk to the rest of your stack. Your customer conversations stop being an island and start feeding the systems you already use to run the business.

Integrations & developer platform — SM2.IO: connect commerce, reviews, scheduling & more
Make the platform fit the tools you already run on. Drop Shopify product links straight into a text or email, connect Mailchimp or Constant Contact…

What it does

  • Product Link — insert store products into SMS/email (Shopify live; WooCommerce & BigCommerce)
  • Mailchimp and Constant Contact contact-sync connectors
  • Gmail & Outlook mailbox connectors (SMTP/POP) — two-way email + webmail in the inbox
  • Google Business Profile connector
  • Yelp reviews connector (read + AI-drafted reply + deep-link)
  • WhatsApp Business API
  • Apple Messages for Business
  • Meta (Facebook / Instagram) messaging
  • TikTok messaging channel
  • Payments by text — pay-by-SMS links, backed by a tier-1 card processor (Visa/Mastercard/Amex)
  • SMS/MMS, voice & phone numbers
  • Premium Fax
  • AI transcription, summaries & sentiment
  • Zapier / Make / IFTTT — real-time event hooks to thousands of apps with a scoped, read-safe token, no code
  • BigCommerce and Magento / Adobe Commerce native product sources (alongside Shopify)
  • Add a product by URL — paste a product link and its title, image and price import automatically (no store API)
  • Sitemap product import — bulk-scan a store's sitemap into your searchable catalog
  • Store event webhooks — new orders, shipments, refunds and abandoned carts trigger automatic customer messages

Highlights

  • Shopify Product Link — insert product links into SMS/email
  • Outbound webhooks (HMAC-signed, SSRF-guarded)
  • Inbound API triggers + managed API tokens
  • Mailchimp / Constant Contact ESP connectors

Why it matters for your business

Your platform shouldn't be an island. Connect the tools you already run — commerce, calendars, review sources and more — so data flows in and out and conversations stay in sync with the rest of your stack. Insert a product link from your store straight into a text and turn a question into a sale.

Questions & answers

What can I connect?

Popular business tools across commerce, reviews and scheduling, plus outbound webhooks and API tokens for anything custom — see the integrations directory for the current list.

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