Developer platform & API

What it does

• Inbound API triggers to start automations
• Managed API tokens with scopes
• Outbound webhooks (HMAC-signed, SSRF-guarded)
• Webhook events: message.in / message.out / message.status
• Webhook events: conversation.assigned, client.created, transaction.created
• Webhook events: review.clicked, survey.responded, delivery status
• Data-feed events for custom automations
• Self-serve API developer portal with docs and token management
• Pluggable provider adapters (AI, fax, commerce, channels)

Highlights

• Inbound API triggers to start automations
• Managed API tokens with scopes
• Outbound webhooks (HMAC-signed, SSRF-guarded)
• Events: message.in/out/status, conversation.assigned, client.created, transaction.created, review.clicked, survey.responded

Why it matters for your business

For teams that want to build, the platform is programmable: a REST API with scoped tokens, outbound webhooks that fire on the events you care about, and a sandbox to test against. Wire the inbox into your own systems so communication and data move both directions — the literal I/O of your business.

Questions & answers

Do you have an API and webhooks?

Yes — scoped API tokens for reads/writes and outbound webhooks on key events, with a sandbox mode for safe testing.