Email & webmail integration

Outlook

Connect your Outlook / Microsoft 365 mailbox (SMTP/POP) so email threads and webmail live in the same inbox.

Why connect Outlook

Email stops living in a different app from the rest of your customer conversations.

Connect your mailbox over SMTP/POP (or use the built-in webmail); email threads onto the same contact as texts and calls.

The built-in webmail inbox — read, compose and reply to email in a dedicated mail view, threaded onto every contact.

Connect your Gmail mailbox (SMTP/POP) for two-way email and a webmail view right inside the shared inbox.