Multi-location / Organizations · parity with Podium's org → location two-level model.
Organization → location model
A business (organization) can have multiple locations, with contacts shared across locations while each location keeps its own conversations and consent.
Run every location under one roof — shared customers, separate inboxes.
What you can do
- An organization with many location tenants; staff can belong to multiple locations; contacts, identities, and tags are shared at the organization level; interactions and consent stay per location; a per-location billing add-on lets an admin self-serve add a location (each additional location is a paid add-on line item on the org subscription).
How to use it
Multi-location is set up at the organization level; admins add locations from billing.
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