Unified Inbox & Messaging · parity with Podium saved replies / templates.
Templates & quick replies
Reusable canned messages your team can drop into any conversation.
Answer common questions in one tap with saved replies.
What you can do
- Create/edit/delete templates; insert them as chips in the composer; templates support merge variables and spintax (below).
How to use it
Manage them in the Templates tab; click a template chip in the composer to insert it.
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