Phone, Voice & Softphone · parity with Podium call recording.
Call recording & transcription (with consent)
Optionally record calls, transcribe them, and attach both to the customer's timeline — with a spoken consent disclosure.
Record and transcribe calls for training and quality — with built-in consent.
What you can do
- Per-tenant + per-call opt-in; dual-channel recording; automatic transcription; a configurable consent announcement (typed or uploaded audio); all users can play recordings, only a superadmin can delete (audited).
How to use it
Recordings tab and recording settings (admin).
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