Click-to-call & screen-pop
Start a call in one click from anywhere the customer appears, and see who's calling before you answer.
Know who's calling before you pick up — and call back in one click.
What you can do
- Click-to-call links on call history, contacts, and inbox threads open the softphone and auto-dial.
- Screen-pop on an incoming call shows caller ID (matched to your contacts) with Accept / Decline / Voicemail / Forward.
How to use it
Click any Call button in the app; answer incoming calls from the pop-up.
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