Phone, Voice & Softphone · parity with beyond Podium — a full office phone tree.
Phone system (PBX) — extensions, ring groups, routing
An office phone system: extensions per person/desk, ring groups per team, and rules for how each inbound number is answered.
A complete business phone system — extensions, teams, and smart routing — built in.
What you can do
- Extensions and ring groups (simultaneous / round-robin / linear / longest-idle strategies).
- Per-number routing with daytime vs after-hours targets, business-hours windows, and a failover target.
- Number search + provisioning.
- Multi-line "send from" for the softphone and SMS composer.
How to use it
Settings → Phone system (admin).
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