Inbox list signals & smart sorting
At-a-glance cues and ordering that keep the busiest inbox readable.
Find the conversation that needs you now — sorted and flagged automatically.
What you can do
- Unread dot (a thread waiting on you), channel glyph (email / web chat), and a red badge for unheard voicemails / missed calls.
- Sort: Newest / Oldest / Unread-first / Name A–Z (your choice is remembered).
- Filter chips: Unread, Follow-up (flagged threads), and tag filters.
How to use it
Use the sort dropdown under the search box and the filter chips above the list.
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