Contacts, CRM, Tags & Segments · parity with Podium contact activity.
Rich clickable timeline
A single chronological history per customer — messages, payments, reviews, surveys, calls, voicemails, and engagement — each row clickable to its source.
The whole customer story — every touch, in order, in one view.
What you can do
- Unified feed across every interaction; per-contact action bar (★ review, ◐ survey, ✉ email, $ pay).
How to use it
Open a contact on the Clients tab, or the Activity panel in the inbox.
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