Tag
#Social Channels
5 guides tagged Social Channels.
Channels — Webchat, Facebook, Instagram, Email, Lead FormsUnified omni inbox (one contact, all channels)A single row per customer that rolls up every channel they've used, so you reply in context regardless of where the…Reviews & ReputationReview invites (tracked)Send customers a one-tap link to leave a review, and track who…Reviews & ReputationUnified multi-source reviews (Google · Yelp · Facebook · Manual)One reputation feed that brings Google, Yelp, and Facebook reviews together with a color source badge on every review,…Reviews & ReputationReview / rating trend graphA historical rating + review-volume trend graph, showing how your average star rating and how many reviews came in have…Campaigns, Blasts & Drip AutomationPer-channel auto-repliesEach channel gets its own automatic reply — greeting, after-hours, instant lead response, or a custom…
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