Knowledge base
Integrations & API
3 how-to guides for integrations & api in SM2.IO — including external api triggers + client-managed tokens, outbound webhooks, report-a-bug.
See the Integrations & developer platform feature →Integrations & APIExternal API triggers + client-managed tokensLet outside systems fire actions in the platform with scoped, revocable API…Integrations & APIOutbound webhooksPush events out to your CRM, POS, or automation tools (Zapier/Make) in real…Integrations & APIReport-a-bugA floating "report a bug" button on every page for fast issue…
Other topics
Unified Inbox & MessagingSMS / TextChannels — Webchat, Facebook, Instagram, Email, Lead FormsPhone, Voice & SoftphoneFaxReviews & ReputationSurveys & Feedback (NPS/CSAT)Contacts, CRM, Tags & SegmentsSales Pipeline, Tasks & Custom FieldsCampaigns, Blasts & Drip AutomationAI Assistant & Knowledge BasePayments, Invoices & EstimatesAnalytics & ReportingTeam, Staff Directory & Roles/RBACNotifications & Internal MessagingConversation Folders, Archive & Follow-upBulk Import / ExportBilling, Tiers & ModulesMulti-location / OrganizationsOnboarding & SignupWebsite Widget & Form WidgetCompliance, Consent & GuardrailsBranding & White-label
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