Knowledge base
Conversation Folders, Archive & Follow-up
2 how-to guides for conversation folders, archive & follow-up in SM2.IO — including conversation folders, archive / complete (open vs closed).
See the Unified inbox feature →Conversation Folders, Archive & Follow-upConversation foldersOrganize conversations into folders (e.g. Tint, Audio, Scheduling) in an email-client-style…Conversation Folders, Archive & Follow-upArchive / Complete (Open vs Closed)Mark a conversation complete to clear it from the active inbox while keeping it searchable — and it reopens…
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