Knowledge base
Compliance, Consent & Guardrails
6 how-to guides for compliance, consent & guardrails in SM2.IO — including anti-spam guardrails, tcpa consent proof, outbound test allowlist (safety), daily communications archival.
See the Security & compliance feature →Compliance, Consent & GuardrailsAnti-spam guardrailsBuilt-in protections so your outbound messaging stays compliant and can't run…Compliance, Consent & GuardrailsTCPA consent proofCapture and prove opt-in per contact identity, for A2P/10DLC…Compliance, Consent & GuardrailsOutbound test allowlist (safety)A two-layer allowlist that guarantees test messages can't reach real…Compliance, Consent & GuardrailsDaily communications archivalAn automatic, tamper-evident daily backup of every conversation your business has — the "we can produce a full record"…Compliance, Consent & GuardrailsSelective CC / loop-in supervisionGet an automatic copy of a specific team member's texts and emails — loop in a manager or owner without touching how…Compliance, Consent & GuardrailsLegal Terms & Privacy pagesHosted Terms of Service and Privacy Policy pages with full platform-agreement legal…
Other topics
Unified Inbox & MessagingSMS / TextChannels — Webchat, Facebook, Instagram, Email, Lead FormsPhone, Voice & SoftphoneFaxReviews & ReputationSurveys & Feedback (NPS/CSAT)Contacts, CRM, Tags & SegmentsSales Pipeline, Tasks & Custom FieldsCampaigns, Blasts & Drip AutomationAI Assistant & Knowledge BasePayments, Invoices & EstimatesAnalytics & ReportingTeam, Staff Directory & Roles/RBACNotifications & Internal MessagingConversation Folders, Archive & Follow-upBulk Import / ExportBilling, Tiers & ModulesMulti-location / OrganizationsOnboarding & SignupIntegrations & APIWebsite Widget & Form WidgetBranding & White-label
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